CAREER GUIDE FOR HOSPITAL QUALITY ASSURANCE COORDINATOR
SOC Code: 29-9099
Pay Band(s): 4 and 5 (Salary Structure)
Standard Occupational Description: There is no standard occupational description for the occupation of Hospital Quality Assurance Coordinator as used by the Commonwealth. This occupation would be included in the Healthcare Practitioners and Technical Workers, All Others. This group is comprised of many different types of healthcare practitioners' occupations with a wide range of characteristics.
Commonwealth of Virginia Description: Insure compliance with governmental and other health care regulatory agency quality assurance (QA) requirements in a state mental health facility /hospital or other hospital.
Hospital Quality Assurance Coordinator positions in the Commonwealth are assigned to the following Roles in the Healthcare Compliance Career Group:
While Hospital Quality Assurance Coordinator within the Commonwealth are all located within the Healthcare Compliance Career Group, individuals may want to pursue other opportunities within the Commonwealth depending upon individual training, education, knowledge, skills, abilities, and interests.
Other Career Group(s) that may be of interest are:
SKILLS, KNOWLEDGE, ABILITIES AND TASKS
(Technical and Functional Expertise)
The Knowledge of:
The Ability to:
Like people, occupations have traits or characteristics. These characteristics give important clues about the nature of the work and work environment, and give you an opportunity to match your own personal interests to a specific occupation. When you choose a job in an occupation that matches your own interests you have taken an important step in planning a successful and rewarding career.
The occupation of Hospital Quality Assurance Coordinator has characteristics as described below:
Investigative Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Social Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Conventional Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
LICENSURE, REGISTRATION, OR CERTIFICATION REQUIREMENTS
Generally this is not required for Hospital Quality Assurance positions in state government.
The hospital quality assurance coordinator is typically a registered nurse.
Licensing information for nurses and other health care professionals can be found on the Department of Health Professional's web site at http://www.dhp.state.virginia.us/.
EDUCATIONAL, TRAINING, AND LEARNING OPPORTUNITIES
The hospital quality assurance coordinator monitors and ensures that there is hospital-wide compliance with laws, policies, and standards for quality of patient care, and facility licensure and/or accreditation.
Register nurses are typically sought for job openings. Educational preparation to become a registered nurse is offered in three different types of programs in the Commonwealth. They are four-year college programs offering bachelor's degree, community colleges offering associate degrees and hospital-based schools offering diplomas. Most employers prefer a baccalaureate degree and clinical work experience.
The State Council of Higher Education lists many Virginia educational institutions offering programs in nursing on their web site: http://research.schev.edu/degreeinventory/inventory_
Competencies are a set of identified behaviors, knowledge, skills, and abilities that directly and positively impact the success of employees and the organization. Competencies can be observed and measured. When consistently demonstrated, competencies make employees particularly effective in their work. Competencies help lay out a road map to career success. You can use the Commonwealth Competencies to help improve your individual performance by adopting behaviors that make high performing employees successful in their jobs. In this way, you can use the Commonwealth Competencies for your further professional development.
The Commonwealth Competencies are:
The above competencies may be applied to employees throughout the Commonwealth of Virginia. They can be rank-ordered by agencies and hiring managers to represent the needs of a specific job. The rank ordering will change depending upon the occupation, an organization's priorities, the actual job requirements, and the supervisor's preferences.
Career success is both about what you do (applying your technical knowledge, skills, and ability) and how you do it (the consistent behaviors you demonstrate and choose to use) while interacting and communicating with others. Hopefully, by studying the Commonwealth competencies, identifying your developmental opportunities, and working to refine your own competence, you can take charge of your career!
For additional information about the Commonwealth Competencies go to: http://jobs.state.va.us/cc_planningctr.htm. For the competencies, we first list the competencies and then define each. Finally, we list competency indicators; to describe what successful performance looks like.
COMMONWEALTH CAREER PATH
Career opportunities in the Commonwealth are not limited to moving up to the next highest role and pay band, changing positions, or to becoming a supervisor. That's because most roles describe a broad group of occupationally related positions that perform a range of work that requires increased knowledge and skills. For that reason, Commonwealth roles describe the career paths within the same or higher-level role for the same or different Career Group. The broad salary range and the Commonwealth's pay practices provide flexibility in recognizing career development and advancement. (Salary Structure)
For example: Hospital Quality Assurance Coordinator
Sample Career Path
Health Care Compliance Specialist I
The Health Care Compliance Specialist I role provides career tracks for compliance specialists performing responsibilities ranging from entry level professional to first line supervisor. Utilizing the principles of quality assurance employees audit, investigate, and inspect records, public and private operations, or facilities, to assure quality patient care and identify discrepancies in eligibility determinations, payment and billing calculations for individuals, third-party providers, or case records.
Health Care Compliance Specialist II
The Health Care Compliance Specialist II role provides career tracks for compliance specialists that either: plan and administer all aspects of a quality assurance, health care compliance, and utilization review programs; or are licensed health care professionals conducting inspections of service delivery and service providers.
Health Care Compliance Manager
The Health Care Compliance Manager role provides career tracks for managers who manage and direct quality assurance, health care compliance, and utilization review program operations. The work includes development, implementation, and evaluation of operational goals, objectives, policies, procedures, legislative recommendations, and operating budget.
ADDITIONAL OCCUPATIONAL INFORMATION CAN BE FOUND AT:
O*NET (Occupational Information Network)
Virginia Employment Commission
Career One Stop
Virginia Career Resource Network