CAREER GUIDE FOR INSURANCE MANAGER
SOC Code: 11-9199
Pay Band(s): 5 and 6 (Salary Structure)
Standard Occupational Description: There is no standard occupational description for the occupation of Insurance Manager as used by the Commonwealth. This occupation would be included in the Managers, All Others. This group is comprised of many different types of manager occupations with a wide range of characteristics.
Commonwealth of Virginia Description: Plan, direct, or coordinate insurance and risk management activities and staff of an organization.
Insurance Manager positions in the Commonwealth are assigned to the following Roles in the Land Acquisition and Property Management Career Group:
While Insurance Managers within the Commonwealth are located within the Land Acquisition and Property Management Career Group, individuals may want to pursue other opportunities within the Commonwealth depending upon individual training, education, knowledge, skills, abilities, and interests.
Other Career Group(s) that may be of interest are:
SKILLS, KNOWLEDGE, ABILITIES AND TASKS
(Technical and Functional Expertise)
Note: The technical and functional skills listed below are based on general occupational qualifications for Insurance Managers commonly recognized by most employers. Typically, you will not be required to have all of the skills listed to be a successful performer. Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.
Note: The technical and functional knowledge statements listed below are based on general occupational qualifications for Insurance Managers commonly recognized by most employers. Typically, you will not be required to have all of the knowledge listed to be a successful performer. Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.
The Knowledge of:
Note: The technical and functional abilities listed below are based on general occupational qualifications for Insurance Managers commonly recognized by most employers. Typically, you will not be required to have all of the abilities listed to be a successful performer. Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.
The Ability to:
Note: The following is a list of sample tasks typically performed by Insurance Managers. Employees in this occupation will not necessarily perform all of the tasks listed.
Like people, occupations have traits or characteristics. These characteristics give important clues about the nature of the work and work environment, and give you an opportunity to match your own personal interests to a specific occupation. When you choose a job in an occupation that matches your own interests you have taken an important step in planning a successful and rewarding career.
The occupation of Insurance Manager has characteristics as described below:
Conventional Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
LICENSURE, REGISTRATION, OR CERTIFICATION REQUIREMENTS
Generally this is not required for Insurance Manager positions in state government.
However certification may enhance professional growth and career opportunities.
Managers with the Commonwealth of Virginia are eligible for the Virginia Certified Manager Program offered by the Department of Human Resource Management. Web site is http://www.dpt.state.va.us/training/cpm/cpmhome.htm. This certificate program offers practitioner-oriented course work that builds upon management training programs offered through agencies, colleges, and universities.
Attainment of the Certified Administrative Manager (CAM) designation offered by the Institute of Certified Professional Managers, through work experience and successful completion of examinations, can increase a manager's advancement potential. The Institute of Certified Professional Managers is a certifying organization and offers a management certification program. The Institute is located at James Madison University, Harrisonburg, Virginia. Web site is http://cob.jmu.edu/icpm. Management Skills is the theme of the program, which emphasizes the teaching and application of real-world, practical skills and techniques over theories, and critical-thinking skills over rote knowledge.
The Insurance Institute of America, http://www.aicpcu.org, certifies those working as insurance manager in the following areas: Associate in Management, Associate in Risk Management, and Associate in Risk Management for Public Entities.
EDUCATIONAL, TRAINING, AND LEARNING OPPORTUNITIES
The Department of Labor provides the following information:
Risk and insurance managers oversee programs to minimize risks and losses that might arise from financial transactions and business operations undertaken by the institution. They also manage the organization's insurance budget.
A bachelor's degree in finance, accounting, economics, pubic administration or business administration is the minimum academic preparation for insurance managers. However, many employers now seek graduates with a master's degree, preferably in business administration, public administration, finance, or risk management.
Continuing education (CE) in claims is very important for insurance managers because new Federal and State laws and court decisions frequently affect how claims are handled or who is covered by insurance policies.
Competencies are a set of identified behaviors, knowledge, skills, and abilities that directly and positively impact the success of employees and the organization. Competencies can be observed and measured. When consistently demonstrated, competencies make employees particularly effective in their work. Competencies help lay out a road map to career success. You can use the Commonwealth Competencies to help improve your individual performance by adopting behaviors that make high performing employees successful in their jobs. In this way, you can use the Commonwealth Competencies for your further professional development.
The Commonwealth Competencies are:
The above competencies may be applied to employees throughout the Commonwealth of Virginia. They can be rank-ordered by agencies and hiring managers to represent the needs of a specific job. The rank ordering will change depending upon the occupation, an organization's priorities, the actual job requirements, and the supervisor's preferences.
Career success is both about what you do (applying your technical knowledge, skills, and ability) and how you do it (the consistent behaviors you demonstrate and choose to use) while interacting and communicating with others. Hopefully, by studying the Commonwealth competencies, identifying your developmental opportunities, and working to refine your own competence, you can take charge of your career!
For additional information about the Commonwealth Competencies go to: http://jobs.state.va.us/cc_planningctr.htm. For the competencies, we first list the competencies and then define each. Finally, we list competency indicators; to describe what successful performance looks like.
COMMONWEALTH CAREER PATH
Career opportunities in the Commonwealth are not limited to moving up to the next highest role and pay band, changing positions, or to becoming a supervisor. That's because most roles describe a broad group of occupationally related positions that perform a range of work that requires increased knowledge and skills. For that reason, Commonwealth roles describe the career paths within the same or higher-level role for the same or different Career Group. The broad salary range and the Commonwealth's pay practices provide flexibility in recognizing career development and advancement. (Salary Structure
For example: Insurance Claims Adjuster
Sample Career Path
Land Acquisition and Property Management Agent II
The Land Acquisition and Property Management Agent II role provides career tracks for Insurance Claims Adjusters whose responsibilities range from entry- to journey-level.
Land Acquisition and Property Management Agent III
The Land Acquisition and Property Management Agent III role provides career tracks for insurance claims adjusters who perform, lead, and/or supervise insurance and property management activities.
Land Acquisition and Property Manager I
The Land Acquisition and Property Manager I role provides career tracks for first-level managers who manage the work of staff engaged in equipment and facilities management Program and project planning and prioritization are typical responsibilities of this role.
Land Acquisition and Property Manager II
The Land Acquisition and Property Manager II role provides career tracks for senior-level managers who exercise broad discretion in developing, implementing, and/or administering multiple, regional, or statewide programs.
ADDITIONAL OCCUPATIONAL INFORMATION CAN BE FOUND AT:
O*NET (Occupational Information Network)
Virginia Employment Commission
Career One Stop
Virginia Career Resource Network
Insurance Institute of America
International Claim Association