CAREER GUIDE FOR PRINTING FIRST-LINE SUPERVISOR/MANAGER

SOC Code: 51-1011

Pay Band(s): 3, 4 and 5         (Salary Structure)

Standard Occupational Description: Supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators.

Printing Supervisor/Manager positions in the Commonwealth are assigned to the following Roles in the Printing Operations Career Group:

Printing Technician III

Printing Technician IV

Printing Manager I

Printing Manager II

While Printing First-Line Supervisors/Managers within the Commonwealth are all located within the Printing Operations Career Group, individuals may want to pursue other opportunities within the Commonwealth depending upon individual training, education, knowledge, skills, abilities, and interests.   

Other Career Group(s) that may be of interest are:

General Administration

Computer Operations

Equipment Service & Repair

SKILLS, KNOWLEDGE, ABILITIES AND TASKS

(Technical and Functional Expertise)

Skills
Note: The technical and functional skills listed below are based on general occupational qualifications for Printing First-Line Supervisor/Manager commonly recognized by most employers.  Typically, you will not be required to have all of the skills listed to be a successful performer.  Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.

  1. Adjusting actions in relation to others' actions.
  2. Understanding written sentences and paragraphs in work related documents.
  3. Talking to others to convey information effectively.
  4. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  5. Managing one's own time and the time of others.
  6. Using mathematics to solve problems.
  7. Communicating effectively in writing as appropriate for the needs of the audience.
  8. Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  9. Motivating, developing, and directing people as they work, identifying the best people for the job.
  10. Controlling operations of equipment or systems.

Knowledge
Note: The technical and functional knowledge statements listed below are based on general occupational qualifications for Printing First-Line Supervisor/Manager commonly recognized by most employers.  Typically, you will not be required to have all of the knowledge listed to be a successful performer.  Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.

The Knowledge of:

  1. Raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  2. Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  3. Principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  4. Arithmetic, algebra, geometry, calculus, statistics, and their applications.
  5. Principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  6. Economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  7. Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Abilities
Note: The technical and functional abilities listed below are based on general occupational qualifications for Printing First-Line Supervisor/Manager commonly recognized by most employers.  Typically, you will not be required to have all of the abilities listed to be a successful performer.  Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.

The Ability to:

  1. Communicate information and ideas in speaking so others will understand.
  2. Listen to and understand information and ideas presented through spoken words and sentences.
  3. Read and understand information and ideas presented in writing.
  4. Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  5. Apply general rules to specific problems to produce answers that make sense.
  6. Choose the right mathematical methods or formulas to solve a problem.
  7. Speak clearly so others can understand you.
  8. Communicate information and ideas in writing so others will understand.
  9. Add, subtract, multiply, or divide quickly and correctly.
  10. Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Tasks
Note:  The following is a list of sample tasks typically performed by Printing First-Line Supervisor/Manager.  Employees in this occupation will not necessarily perform all of the tasks listed. 

  1. Calculate labor and equipment requirements and production specifications, using standard formulas.
  2. Confer with management or subordinates to resolve worker problems, complaints, or grievances.
  3. Confer with other supervisors to coordinate operations and activities within or between departments.
  4. Demonstrate equipment operations and work and safety procedures to new employees, or assign employees to experienced workers for training.
  5. Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
  6. Inspect materials, products, or equipment to detect defects or malfunctions.
  7. Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
  8. Maintain operations data such as time, production, and cost records, and prepare management reports of production results.
  9. Observe work, and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
  10. Plan and establish work schedules, assignments, and production sequences to meet production goals.

INTERESTED?

Like people, occupations have traits or characteristics.  These characteristics give important clues about the nature of the work and work environment, and give you an opportunity to match your own personal interests to a specific occupation.  When you choose a job in an occupation that matches your own interests you have taken an important step in planning a successful and rewarding career.

The occupation of Printing First-Line Supervisor/Manager has characteristics described below:

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

LICENSURE, REGISTRATION, OR CERTIFICATION REQUIREMENTS

Generally this is not required for Printing First-Line Supervisor/Manager positions in state government.

Managers with the Commonwealth of Virginia are eligible for the Virginia Certified Manager Program offered by the Department of Human Resource Management. Web site is http://www.dpt.state.va.us/training/cpm/cpmhome.htm. This certificate program offers practitioner-oriented course work that builds upon management training programs offered through agencies, colleges, and universities.

Attainment of the Certified Administrative Manager (CAM) designation offered by the Institute of Certified Professional Managers, through work experience and successful completion of examinations, can increase a manager's advancement potential. The Institute of Certified Professional Managers is a certifying organization and offers a management certification program. The Institute is located at James Madison University, Harrisonburg, Virginia.  Web site is http://cob.jmu.edu/icpm. Management Skills is the theme of the program, which emphasizes the teaching and application of real-world, practical skills and techniques over theories, and critical-thinking skills over rote knowledge.

Certification enhances professional development and career progression.

EDUCATIONAL, TRAINING, AND LEARNING OPPORTUNITIES 

The Printing First-Line Supervisor/Manager serves as a supervisor or manager of the printing/photocopying services of an organization. Those supervised include Printing Press Operators, Photocopy Technicians, and other supporting staff.

Graduation from high school or vocational school is typically required. However post secondary training enhances career progression to supervisory and management positions.

Postsecondary graphic communications programs are available from a variety of sources. For beginners, 2-year associate degree programs offered by community and junior colleges and technical schools, and some 4-year bachelor's degree programs in graphic design colleges teach the latest prepress skills and allow students to practice applying them.

Apprenticeship information for printers can be found on the Department of Labor & Industry's web site at: http://www.dli.state.va.us/

Other training opportunities may be training offered by agencies through the Virginia Center for Public Policy at VCU (www.oppt.org) such as attendance at the various progressive level management courses and institutes for managers and executives (i.e. Virginia Supervisory Institute (VSI), Advanced Management Institute (AMI) and the Virginia Executive Institute (VEI).

COMMONWEALTH COMPETENCIES

Competencies are a set of identified behaviors, knowledge, skills, and abilities that directly and positively impact the success of employees and the organization. Competencies can be observed and measured.  When consistently demonstrated, competencies make employees particularly effective in their work.  Competencies help lay out a road map to career success.  You can use the Commonwealth Competencies to help improve your individual performance by adopting behaviors that make high performing employees successful in their jobs. In this way, you can use the Commonwealth Competencies for your further professional development.

The Commonwealth Competencies are:

  1. Technical and Functional Expertise
  2. Understanding the Business     
  3. Achieving Results
  4. Serving the Customer
  5. Teamwork
  6. Interpersonal and Communication Skills
  7. Leadership and Personal Effectiveness

The above competencies may be applied to employees throughout the Commonwealth of Virginia.  They can be rank-ordered by agencies and hiring managers to represent the needs of a specific job.  The rank ordering will change depending upon the occupation, an organization's priorities, the actual job requirements, and the supervisor's preferences. 

Career success is both about what you do (applying your technical knowledge, skills, and ability) and how you do it (the consistent behaviors you demonstrate and choose to use) while interacting and communicating with others.  Hopefully, by studying the Commonwealth competencies, identifying your developmental opportunities, and working to refine your own competence, you can take charge of your career!

For additional information about the Commonwealth Competencies go to: http://jobs.state.va.us/cc_planningctr.htm.  For the competencies, we first list the competencies and then define each.  Finally, we list competency indicators; to describe what successful performance looks like. 

COMMONWEALTH CAREER PATH

Career opportunities in the Commonwealth are not limited to moving “up” to the next highest role and pay band, changing positions, or to becoming a supervisor.  That's because most roles describe a broad group of occupationally related positions that perform a range of work that requires increased knowledge and skills.  For that reason, Commonwealth roles describe the career paths within the same or higher-level role for the same or different Career Group.  The broad salary range and the Commonwealth's pay practices provide flexibility in recognizing career development and advancement. (Salary Structure)

For example: Printing First-Line Supervisor/Manager

PAY BAND

PRACTITIONER ROLES

 

PAY BAND

MANAGER ROLES

         
     

4

Printing Manager I

3

Printing Technician III

 

5

Printing Manager II

4

Printing Technician IV

     

Sample Career Path

Printing Technician III

The Printing Technician III role provides a career track for printers performing advanced level or supervisory responsibilities. Duties range from operating various types of printing or copying equipment to being a first line supervisor of staff performing duties related to duplicating and producing printed documents. Duties may include digital as well as offset and photocopy printing.

Printing Technician IV

The Printing Technician IV role provides career tracks for expert printers using the highest technical knowledge of printing or digital reproductions. This expert technician uses advance printing software for the digital direct -to-plate process and computer skills that include the latest advance design softwares and knowledge of the correct formats and resolution in which to save a file for the different types of digital equipment for the highest quality available. This role has the highest level of technical knowledge of printing or digital reproductions in conferring with and assessing customer needs, making recommendations, and writing job specifications to have work produced within or outside the agency and managing the process or project.

Printing Manager I

The Printing Manager I role provides a career track for managers of others in the performance of a wide variety of printing tasks. These responsibilities may be accomplished through subordinate supervisors and employees or through contractors. May function as the charge printing position with financial and staffing responsibilities in an agency's complex printing operation or as an assistant-manager in the largest most complex printing operations.

Printing Manager II

The Printing Manager II role provides a career track for managers of others in the performance of a wide variety of printing tasks as the charge position in the largest and most complex settings. Employees are responsible for the management of subordinate supervisors as well as technical employees and include the normal range of managerial duties such as planning, budgeting, staffing, and evaluation.

ADDITIONAL OCCUPATIONAL INFORMATION CAN BE FOUND AT: 

O*NET (Occupational Information Network) 

http://online.onetcenter.org/gen_search_page

Virginia Employment Commission 

http://www.alex.vec.state.va.us/

Career One Stop

  http://www.careeronestop.org/

Virginia Career Resource Network

 http://www.vacrn.net/

Graphic Communications International Union

 http://www.gciu.org

Printing Industries of America

http://www.gain.net

Graphic Communications Council

 http://www.teched.vt.edu/gcc

Graphic Arts Technical Foundation

 http://www.gatf.org