CAREER GUIDE FOR SECURITY MANAGER

SOC Code: 33-1099

Pay Band(s): 4-8         (Salary Structure)

Standard Occupational Description: There is no standard occupational description for the occupation of Security Manager as used by the Commonwealth. This occupation would be included in the First Line Supervisors/Managers, Protective Service Workers, All Others. This group is comprised of many different types of protective service and security manager occupations with a wide range of characteristics

Commonwealth of Virginia Description: Plan, direct, or coordinate security activities and security staff of an organization or institution.

Security Manager positions in the Commonwealth are assigned to the following Roles in the Security Services Career Group:

Security Manager I

Security Manager II

Security Manager III

Security Manager IV

Security Manager V

While Security Managers within the Commonwealth are all located within the Security Services Career Group, individuals may want to pursue other opportunities within the Commonwealth depending upon individual training, education, knowledge, skills, abilities, and interests.   

Other Career Group(s) that may be of interest are:

Emergency Services

Law Enforcement

Public Safety Compliance

General Administration

SKILLS, KNOWLEDGE, ABILITIES AND TASKS

(Technical and Functional Expertise)

Skills
Note: The technical and functional skills listed below are based on general occupational qualifications for Security Managers commonly recognized by most employers.  Typically, you will not be required to have all of the skills listed to be a successful performer.  Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.

  1. Motivating, developing, and directing people as they work, identifying the best people for the job.
  2. Communicating effectively in writing as appropriate for the needs of the audience.
  3. Talking to others to convey information effectively.
  4. Understanding written sentences and paragraphs in work related documents.
  5. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  6. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  7. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  8. Using mathematics to solve problems.
  9. Adjusting actions in relation to others' actions.
  10. Being aware of others' reactions and understanding why they react as they do.

Knowledge
Note: The technical and functional knowledge statements listed below are based on general occupational qualifications for Security Managers commonly recognized by most employers.  Typically, you will not be required to have all of the knowledge listed to be a successful performer.  Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.

The Knowledge of:

  1. Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  2. Human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  3. Relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  4. Laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  5. Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  6. Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  7. Transmission, broadcasting, switching, control, and operation of telecommunications systems.
  8. Principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  9. Investigative and analytical techniques, procedures and requirements.

Abilities
Note: The technical and functional abilities listed below are based on general occupational qualifications for Security Managers commonly recognized by most employers.  Typically, you will not be required to have all of the abilities listed to be a successful performer.  Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.

The Ability to:

  1. Read and understand information and ideas presented in writing.
  2. Listen to and understand information and ideas presented through spoken words and sentences.
  3. Communicate information and ideas in speaking so others will understand.
  4. Communicate information and ideas in writing so others will understand.
  5. Apply general rules to specific problems to produce answers that make sense.
  6. Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  7. Know your location in relation to the environment or to know where other objects are in relation to you.

Tasks
Note:  The following is a list of sample tasks typically performed by Security Officers.  Employees in this occupation will not necessarily perform all of the tasks listed. 

sks

  1. Administer, direct, and review security operation programs to ensure a safe and secure environment for employees, visitors, customers and others.
  2. Advise management in improving and carrying out policies in accordance with security and institutional, state and federal regulations.
  3. Analyze statistical data and reports to identify and determine how to make premises and grounds safe and secure.
  4. Develop methods to improve security policies, processes, and practices, and recommend changes to management.
  5. Direct preparation and distribution of written and verbal information to inform managers, employees and others of security policies, procedures and practices.
  6. Fulfill all reporting requirements of all-relevant government rules and regulations.
  7. Manage the design and development of specialized training to guide security officers and others through security decisions and actions.
  8. Represent the organization in formal meetings with outside organizations on matters dealing with security and protective services.

INTERESTED?

Like people, occupations have traits or characteristics.  These characteristics give important clues about the nature of the work and work environment, and give you an opportunity to match your own personal interests to a specific occupation.  When you choose a job in an occupation that matches your own interests you have taken an important step in planning a successful and rewarding career.

The Security Manager occupation has characteristics as described below:

Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

LICENSURE, REGISTRATION, OR CERTIFICATION REQUIREMENTS

Generally this is not required for Security Manager positions in state government. However, those individuals interested in working for a private security firm as a Security Officer/Manager must be licensed.  Licensing information for Security Officers can be found on the Department of Criminal Justices' web site at http://www.dcjs.org/privateSecurity/index.cfm. Those Security Officers/Managers working for the Commonwealth may registered with the Department of Criminal Justice Services and participate in the training programs to become licensed. The training program and registration would enhance career progression and professional growth.

The appropriate government authority must license officers who carry weapons, and some receive further certification as special police officers, which allows them to make limited types of arrests while on duty. Security officers with general police powers as authorized by the Code of Virginia with limited jurisdiction as conferred by a Circuit Court or Sheriff may carry restraint devises or weapons.

Many employers require that individuals have a valid driver's license.

Managers with the Commonwealth of Virginia are eligible for the Virginia Certified Manager Program offered by the Department of Human Resource Management. Web site is http://www.dpt.state.va.us/training/cpm/cpmhome.htm. This certificate program offers practitioner-oriented course work that builds upon management training programs offered through agencies, colleges, and universities.

Attainment of the Certified Administrative Manager (CAM) designation offered by the Institute of Certified Professional Managers, through work experience and successful completion of examinations, can increase a manager's advancement potential. The Institute of Certified Professional Managers is a certifying organization and offers a management certification program. The Institute is located at James Madison University, Harrisonburg, Virginia.  Web site is http://cob.jmu.edu/icpm. Management Skills is the theme of the program, which emphasizes the teaching and application of real-world, practical skills and techniques over theories, and critical-thinking skills over rote knowledge.

EDUCATIONAL, TRAINING, AND LEARNING OPPORTUNITIES 

The Security Managers in the Commonwealth of Virginia play a vital role in protecting the Commonwealth's properties and employees. Employers prefer that Security Managers have at least a high school degree. To advance to higher level management position, employers typically prefer college degree in protective services, security or other related fields.

 Managers authorized to carry firearms may be periodically tested in their use.

The Department of Criminal Justice Services (DCJS) provides additional training and the opportunity to become a Private Crime Prevention Practitioner. More information may be obtained at DCJS's web site: http://www.dcjs.virginia.gov/.

The Security Manager must be able to take charge and direct others in emergencies or other dangerous incidents. In a large organization, the security manager is often in charge of a trained guard force divided into shifts; whereas in a small organization, a single worker may be responsible for all security.

Rigorous hiring and screening programs consisting of background, criminal record, and fingerprint checks are becoming the norm in the occupation. Applicants are expected to have good character references, no serious police record, and good health. They should be mentally alert, emotionally stable, and physically fit in order to cope with emergencies. Managers who have frequent contact with the public, employees, customers, inmates and others should communicate well.

Typically managers working in this occupation may be required to work shifts including nights and weekends.

COMMONWEALTH COMPETENCIES

Competencies are a set of identified behaviors, knowledge, skills, and abilities that directly and positively impact the success of employees and the organization. Competencies can be observed and measured.  When consistently demonstrated, competencies make employees particularly effective in their work.  Competencies help lay out a road map to career success.  You can use the Commonwealth Competencies to help improve your individual performance by adopting behaviors that make high performing employees successful in their jobs. In this way, you can use the Commonwealth Competencies for your further professional development.

The Commonwealth Competencies are:

  1. Technical and Functional Expertise
  2. Understanding the Business     
  3. Achieving Results
  4. Serving the Customer
  5. Teamwork
  6. Interpersonal and Communication Skills
  7. Leadership and Personal Effectiveness

The above competencies may be applied to employees throughout the Commonwealth of Virginia.  They can be rank-ordered by agencies and hiring managers to represent the needs of a specific job.  The rank ordering will change depending upon the occupation, an organization's priorities, the actual job requirements, and the supervisor's preferences. 

Career success is both about what you do (applying your technical knowledge, skills, and ability) and how you do it (the consistent behaviors you demonstrate and choose to use) while interacting and communicating with others.  Hopefully, by studying the Commonwealth competencies, identifying your developmental opportunities, and working to refine your own competence, you can take charge of your career!

For additional information about the Commonwealth Competencies go to: http://jobs.state.va.us/cc_planningctr.htm.  For the competencies, we first list the competencies and then define each.  Finally, we list competency indicators; to describe what successful performance looks like. 

COMMONWEALTH CAREER PATH

Career opportunities in the Commonwealth are not limited to moving “up” to the next highest role and pay band, changing positions, or to becoming a supervisor.  That's because most roles describe a broad group of occupationally related positions that perform a range of work that requires increased knowledge and skills.  For that reason, Commonwealth roles describe the career paths within the same or higher-level role for the same or different Career Group.  The broad salary range and the Commonwealth's pay practices provide flexibility in recognizing career development and advancement. (Salary Structure)

For example: Security Manager

PAY BAND

PRACTITIONER ROLES

 

PAY BAND

MANAGER ROLES

         
         
     

4

Security Manager I

     

5

Security Manager II

     

6

Security Manager III

     

7

Security Manager IV

     

8

Security Manager V

Sample Career Path

Security Manager I

The Security Manager I role provides career tracks for agency security managers with responsibility for a major program area; and for senior agency security directors with responsibilities for management of administrative, budgeting, operational, and programmatic activities.

Security Manager II

The Security Manager II role provides career tracks for security management specialists who plan and supervise operational, programmatic, and administrative functions. Employees supervise shifts of security officers and support staff, manage housing units, function as the chief security specialist in large institutions or agencies. Employees may function as the senior agency security director of a small State agency or cultural or educational institution with high security risk operations.

Security Manager III

The Security Manager III role provides career tracks for security and community supervision management specialists who plan and supervise major operational, programmatic or administrative functions in the largest facilities or direct a large regional system of programs and facilities. Employees are usually charge institutional managers.

Security Manager IV

The Security Manager IV role provides career tracks for senior correctional wardens and managers who manage and direct the activities of the most complex prisons, a major geographic region of the state, or major administrative and operational areas of an agency.

Security Manager V

The Security Manger V role provides career tracks for executives who plan and direct large-scale security operations and programs. Employees develop and manage statewide programs in response to legislative and executive initiatives.

ADDITIONAL OCCUPATIONAL INFORMATION CAN BE FOUND AT: 

O*NET (Occupational Information Network) 

http://online.onetcenter.org/gen_search_page

Virginia Employment Commission 

http://www.alex.vec.state.va.us/

Career One Stop

  http://www.careeronestop.org/

Virginia Career Resource Network 

http://www.vacrn.net/