CAREER GUIDE FOR TRANSPORTATION MAINTENANCE SUPERVISOR/MANAGER

SOC Code:     47- 1011.01

Pay Band(s): 3 and 4   (Salary Structure)

Standard Occupational Description: *Directly supervise and coordinate activities of construction trades workers and their helpers. Manager/Supervisors are generally found in smaller establishments where they perform both supervisory and management functions, such as accounting, marketing, and personnel work and may also engage in the same construction trades work as the workers they supervise.

*In the Commonwealth the construction trades workers supervised are those maintaining and building highways such as highway maintenance workers and highway equipment operators.

Transportation Maintenance Supervisor/Manager positions in the Commonwealth are assigned to the following Roles in the Transportation Operations:

Transportation Operations Manager I

Transportation Operations Manager II

While Transportation Maintenance Supervisor/Manager within the Commonwealth are all located within the Transportation Operations Career Group, individuals may want to pursue other opportunities within the Commonwealth depending upon individual training, education, knowledge, skills, abilities, and interests.   

Other Career Group(s) that may be of interest are:

General Administration

Engineering Technology

Stores and Warehousing

Building Trades

SKILLS, KNOWLEDGE, ABILITIES AND TASKS

(Technical and Functional Expertise)

Skills
Note: The technical and functional skills listed below are based on general occupational qualifications for Transportation Maintenance Supervisor/Manager commonly recognized by most employers.  Typically, you will not be required to have all of the skills listed to be a successful performer.  Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.

  • Adjusting actions in relation to others' actions.
  • Managing one's own time and the time of others.
  • Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Talking to others to convey information effectively.
  • Teaching others how to do something.
  • Understanding written sentences and paragraphs in work related documents.
  • Communicating effectively in writing as appropriate for the needs of the audience.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Determining the kind of tools and equipment needed to do a job.

Knowledge
Note: The technical and functional knowledge statements listed below are based on general occupational qualifications for Transportation Maintenance Supervisor/Manager commonly recognized by most employers.  Typically, you will not be required to have all of the knowledge listed to be a successful performer.  Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.

The Knowledge of:

  • Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
  • Principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Abilities
Note: The technical and functional abilities listed below are based on general occupational qualifications for Transportation Maintenance Supervisor/Manager commonly recognized by most employers.  Typically, you will not be required to have all of the abilities listed to be a successful performer.  Recruitment and selection standards for an individual state job must be based on the specific knowledge, skills, and abilities for that job as indicated in the job announcement and job description in the Employee Work Profile.

The Ability to:

  • Communicate information and ideas in speaking so others will understand.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Read and understand information and ideas presented in writing.
  • Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Communicate information and ideas in writing so others will understand.
  • Add, subtract, multiply, or divide quickly and correctly.
  • Apply general rules to specific problems to produce answers that make sense.
  • Remember information such as words, numbers, pictures, and procedures.
  • Imagine how something will look after it is moved around or when its parts are moved or rearranged.

Tasks
Note:  The following is a list of sample tasks typically performed by Transportation Maintenance Supervisor/Manager.  Employees in this occupation will not necessarily perform all of the tasks listed. 

Tasks

  • Supervises and coordinates activities of construction trades workers.
  • Directs and leads workers engaged in construction activities.
  • Assigns work to employees, using material and worker requirements data.
  • Confers with staff and worker to ensure production and personnel problems are resolved.
  • Suggests and initiates personnel actions, such as promotions, transfers, and hires.
  • Analyzes and resolves worker problems and recommends motivational plans.
  • Examines and inspects work progress, equipment and construction sites to verify safety and ensure that specifications are met.
  • Estimates material and worker requirements to complete job.
  • Reads specifications, such as blueprints and data, to determine construction requirements.
  • Analyzes and plans installation and construction of equipment and structures.

INTERESTED?

Like people, occupations have traits or characteristics.  These characteristics give important clues about the nature of the work and work environment, and give you an opportunity to match your own personal interests to a specific occupation.  When you choose a job in an occupation that matches your own interests you have taken an important step in planning a successful and rewarding career.

The occupation of Transportation Maintenance Supervisor/Manager has Realistic, Enterprising and Conventional characteristics as described below:

Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

LICENSURE, REGISTRATION, OR CERTIFICATION REQUIREMENTS

Generally this is required for Transportation Maintenance Supervisor/Manager positions in state government. Possession of a valid Virginia driver's license is required.

Commercial Driver's License (CDL) may be required. Must be able and willing to perform all job-related travel normally associated with this career and work hours other than on regular shifts during emergency situations.

For more information on career opportunities and requirements see the Virginia Department of Transportation's web site: http://virginiadot.org/careers/default.asp

Managers with the Commonwealth of Virginia are eligible for the Virginia Certified Public Manager Program offered by the Department of Human Resource Management. Web site is http://www.dhrm.virginia.gov/training/cpm/cpmhome.htm. This certificate program offers practitioner-oriented course work that builds upon management training programs offered through agencies, colleges, and universities.

Attainment of the Certified Administrative Manager (CAM) designation offered by the Institute of Certified Professional Managers, through work experience and successful completion of examinations, can increase a manager's advancement potential. The Institute of Certified Professional Managers is a certifying organization and offers a management certification program. The Institute is located at James Madison University, Harrisonburg, Virginia.  Web site is http://cob.jmu.edu/icpm. Management Skills is the theme of the program, which emphasizes the teaching and application of real-world, practical skills and techniques over theories, and critical-thinking skills over rote knowledge.

Certification enhances profession growth and career progression.

EDUCATIONAL, TRAINING, AND LEARNING OPPORTUNITIES 

The Transportation Maintenance Supervisor/ Manager supervises employees that maintain highways, municipal and rural roads, airport runways, and rights-of-way. Duties include patching broken or eroded pavement, repairing guard rails, highway markers, and snow fences. Employees supervised may also mow or clear brush from along road or plow snow from roadway.

Employers prefer high school graduates for supervisor and management positions. College-level courses or prior experience in a mechanical or technical job may be helpful for advancement to supervisor and manager positions.

The State Council of Higher Education lists several Virginia educational institutions that offer programs in supervision and management. This information is found on the web site: http://research.schev.edu/degreeinventory/inventory_2.asp?from=k12

COMMONWEALTH COMPETENCIES

Competencies are a set of identified behaviors, knowledge, skills, and abilities that directly and positively impact the success of employees and the organization. Competencies can be observed and measured.  When consistently demonstrated, competencies make employees particularly effective in their work.  Competencies help lay out a road map to career success.  You can use the Commonwealth Competencies to help improve your individual performance by adopting behaviors that make high performing employees successful in their jobs. In this way, you can use the Commonwealth Competencies for your further professional development.

The Commonwealth Competencies are:

  1. Technical and Functional Expertise
  2. Understanding the Business     
  3. Achieving Results
  4. Serving the Customer
  5. Teamwork
  6. Interpersonal and Communication Skills
  7. Leadership and Personal Effectiveness

The above competencies may be applied to employees throughout the Commonwealth of Virginia.  They can be rank-ordered by agencies and hiring managers to represent the needs of a specific job.  The rank ordering will change depending upon the occupation, an organization's priorities, the actual job requirements, and the supervisor's preferences. 

Career success is both about what you do (applying your technical knowledge, skills, and ability) and how you do it (the consistent behaviors you demonstrate and choose to use) while interacting and communicating with others.  Hopefully, by studying the Commonwealth competencies, identifying your developmental opportunities, and working to refine your own competence, you can take charge of your career!

For additional information about the Commonwealth Competencies go to: http://jobs.virginia.gov/cc_planningctr.htm.  For the competencies, we first list the competencies and then define each.  Finally, we list competency indicators; to describe what successful performance looks like. 

COMMONWEALTH CAREER PATH

Career opportunities in the Commonwealth are not limited to moving “up” to the next highest role and pay band, changing positions, or to becoming a supervisor.  That's because most roles describe a broad group of occupationally related positions that perform a range of work that requires increased knowledge and skills.  For that reason, Commonwealth roles describe the career paths within the same or higher-level role for the same or different Career Group.  The broad salary range and the Commonwealth's pay practices provide flexibility in recognizing career development and advancement. (Salary Structure)

For example: Transportation Maintenance Supervisor/Manager

   

PAY BAND

MANAGER ROLES

       
   

3

Transportation Operations Manager I

   

4

Transportation Operations Manager II

       

Sample Career Path

Transportation Operations Manager I

The Transportation Operations Manager I role provides a career track for managers of multiple crews performing maintenance or state force construction in an area, sub-area headquarters, or other operations. Employees may also direct the work of specialty crews (landscaping, traffic engineering, bridge repair, state force construction), contract workers, or transit workers. Employees may be responsible for personnel administration (hiring, training, and evaluating employees) or recommend personnel actions to higher level managers. Employees assist other managers by scheduling work and estimating/tracking costs.

Transportation Operations Manager II

The Transportation Operations Manager II role provides a career track for managers of either a transportation area headquarters and/or the 24-hour operational activities of a tunnel or bridge facility. Employees are responsible for one or more of the following: operational, administrative, and/or maintenance/repair of the area/facility or transit system.

ADDITIONAL OCCUPATIONAL INFORMATION CAN BE FOUND AT: 

O*NET (Occupational Information Network) 

http://online.onetcenter.org/gen_search_page

Virginia Employment Commission 

http://www.alex.vec.state.va.us/

Career One Stop

 http://www.careeronestop.org/

Virginia Career Resource Network 

http://www.vacrn.net/

National Center for Construction Education and Research, University of Florida http://www.nccer.org

Associated General Contractors of America

 http://www.agc.org

International Union of Operating Engineers

 http://www.iuoe.org