CAREER GUIDE FOR TRAINING & DEVELOPMENT MANAGER
SOC Code: 11-3042
Pay Band(s): 5 and 6 (Salary Structure)
Standard Occupational Description: Plan, direct, or coordinate the training and development activities and staff of an organization.
Training and Development Manager positions in the Commonwealth are assigned to the following Roles in the Training and Instruction Career Group:
While Training and Development Managers within the Commonwealth are all located within the Training and Instruction Career Group, individuals may want to pursue other opportunities within the Commonwealth depending upon individual training, education, knowledge, skills, abilities, and interests.
Other Career Group(s) that may be of interest are:
SKILLS, KNOWLEDGE, ABILITIES AND TASKS
(Technical and Functional Expertise)
The Knowledge of:
The Ability to:
Like people, occupations have traits or characteristics. These characteristics give important clues about the nature of the work and work environment, and give you an opportunity to match your own personal interests to a specific occupation. When you choose a job in an occupation that matches your own interests you have taken an important step in planning a successful and rewarding career.
The occupation of Training and Development Manager has Enterprising, Social and Conventional characteristics as described below:
Enterprising Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Conventional Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
LICENSURE, REGISTRATION, OR CERTIFICATION REQUIREMENTS
Generally this is not required for Training and Development Manager positions in state government. However, some employers may prefer certification. Certification may enhance professional growth and career opportunities. Certification may be obtained through two major human resources associations: the Society for Human Resource Management (SHRM) and The International Public Management Association for Human Resources (IPMA-HR).
The Society for Human Resources Management has two levels of certification. They are the Professional in Human Resources (PHR) and the Senior Professional in Human Resources (SPHR). Both require experience and a passing score on a comprehensive exam. Society for Human Resource Management's web site is: http://www.shrm.org
The International Public Management Association for Human Resources offers two certifications. They are the IPMA-Certified Professional (IPMA-CP) and the IPMA-Certified Specialist (IPMA-CS). The International Public Management Association for Human Resources' web site is: http://www.ipma-hr.org/
Managers with the Commonwealth of Virginia are eligible for the Virginia Certified Public Manager Program offered by the Department of Human Resource Management. Web site is http://www.dpt.state.va.us/training/cpm/cpmhome.htm. This certificate program offers practitioner-oriented course work that builds upon management training programs offered through agencies, colleges, and universities.
Attainment of the Certified Administrative Manager (CAM) designation offered by the Institute of Certified Professional Managers, through work experience and successful completion of examinations, can increase a manager's advancement potential. The Institute of Certified Professional Managers is a certifying organization and offers a management certification program. The Institute is located at James Madison University, Harrisonburg, Virginia. Web site is http://cob.jmu.edu/icpm. Management Skills is the theme of the program, which emphasizes the teaching and application of real-world, practical skills and techniques over theories, and critical-thinking skills over rote knowledge.
The American Society for Training and Development (ASTD), a leading association of workplace learning and performance professionals that forms a world-class community of practice, offers several certifications that may be beneficial for this position, these are:
Human Performance Improvement (HPI)
Certified Performance Technologist (CPT), this is offered in conjunction with the International Society for Performance Improvement
Measuring & Evaluating Learning Certificate Program
Return on Investment (ROI) Certificate Program
E-Learning Instructional Design Certificate Program
ASTD Training Certificate Program
Other certifications may also be beneficial to this positions, these include certification in typology (i.e., the Myers-Briggs Type Indicator (MBTI)), various assessment instruments, vendor-specific training certifications (e.g., Development Dimensions International (DDI), Covey, or Blanchard), and/or specific theory certifications (i.e., Situational Leadership).
EDUCATIONAL, TRAINING, AND LEARNING OPPORTUNITIES
The Department of Labor provides the following information:
Training and development managers supervise training and development programs for employees. Increasingly, management recognizes that training offers a way of developing skills, enhancing productivity and quality of work, and building worker loyalty to the firm.
Because of the diversity of duties and levels of responsibility, the educational backgrounds of training managers and specialists vary considerably. In filling entry-level jobs, many employers seek college graduates who have majored in human resource development, organizational development, human resources, personnel administration, or education. Other employers look for college graduates with a technical or business background or a well-rounded liberal arts education.
Some colleges and universities offer degree programs in personnel administration or human resources management or training and development.
The State Council of Higher Education lists many Virginia educational institutions having educational programs in human resources management and education on their web site: http://www.schev.edu/Students/FindaProgram.asp?from=k12
Competencies are a set of identified behaviors, knowledge, skills, and abilities that directly and positively impact the success of employees and the organization. Competencies can be observed and measured. When consistently demonstrated, competencies make employees particularly effective in their work. Competencies help lay out a road map to career success. You can use the Commonwealth Competencies to help improve your individual performance by adopting behaviors that make high performing employees successful in their jobs. In this way, you can use the Commonwealth Competencies for your further professional development.
The Commonwealth Competencies are:
The above competencies may be applied to employees throughout the Commonwealth of Virginia. They can be rank-ordered by agencies and hiring managers to represent the needs of a specific job. The rank ordering will change depending upon the occupation, an organization's priorities, the actual job requirements, and the supervisor's preferences.
Career success is both about what you do (applying your technical knowledge, skills, and ability) and how you do it (the consistent behaviors you demonstrate and choose to use) while interacting and communicating with others. Hopefully, by studying the Commonwealth competencies, identifying your developmental opportunities, and working to refine your own competence, you can take charge of your career!
For additional information about the Commonwealth Competencies go to: http://jobs.state.va.us/cc_planningctr.htm. For the competencies, we first list the competencies and then define each. Finally, we list competency indicators; to describe what successful performance looks like.
COMMONWEALTH CAREER PATH
Career opportunities in the Commonwealth are not limited to moving up to the next highest role and pay band, changing positions, or to becoming a supervisor. That's because most roles describe a broad group of occupationally related positions that perform a range of work that requires increased knowledge and skills. For that reason, Commonwealth roles describe the career paths within the same or higher-level role for the same or different Career Group. The broad salary range and the Commonwealth's pay practices provide flexibility in recognizing career development and advancement. (Salary Structure)
For example: Training and Development Manager
Sample Career Path
Training and Instruction Manager I
The Training and Instruction Manager I role provides career tracks for training managers with responsibility for determining organizational performance or development needs and services; and planning, developing, and implementing agency-wide or statewide training programs and/or initiatives in an agency that may be geographically dispersed. Duties include conducting research, needs assessments and analyses; initiative or program development; monitoring, and evaluating; project planning; budget development; staff supervision; and consultation to senior administrators.
Training and Instruction Manager II
The Training and Instruction Manager II role provides career tracks for training managers who direct diverse programs and specialized, comprehensive training activities statewide or in an agency that is geographically dispersed and provides instructional services to localities or outside entities. Complex duties involve the planning, directing, implementing and evaluating training functions for agency staff and external customers; establishing and monitoring goals and performance standards for training programs; and may include managing the operations of a training facility.
ADDITIONAL OCCUPATIONAL INFORMATION CAN BE FOUND AT:
O*NET (Occupational Information Network)
Virginia Employment Commission
Career One Stop
Virginia Career Resource Network
Society for Human Resource Management
The International Public Management Association for Human Resources
American Society for Training and Development